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Working Student Technical Support & Software Engineering at SCOUTASTIC (all genders)

JAAI HQ Bremen
Part-time
Permanent employee

Your tasks

As a Working Student Technical Support & Software Engineering at SCOUTASTIC, you'll be the first technical point of contact for our customers and work closely with our experienced development team. Our software is used by over 130 professional football clubs worldwide, and we're currently expanding into other sports. You'll use the latest technologies and learn something new every day.

  • Technical Support: You handle incoming support requests from our clubs, analyse and reproduce reported issues and resolve them directly wherever possible.
  • Troubleshooting & Escalation: You get to the bottom of errors (logs, database, API) and prepare more complex cases, cleanly documented, for our development team.
  • Process Optimisation: You challenge existing support workflows and actively improve them, ideally using AI and automation.
  • Agentic Engineering: You leverage modern AI development tools (Claude Code etc.) to scale your output and learn how agent-driven development works in practice.
  • Software Engineering: You actively help develop our platform, from bug fixes and improvements to features of your own.

Your profile

  • You are studying computer science or a related field (master's or advanced bachelor's programme).
  • You have already gained practical programming experience through projects, ideally even in full-stack development.
  • AI tooling: You're excited about AI-powered developer tools and eager to learn how to critically evaluate their output.
  • Creative thinking: You love breaking new ground and exploring unconventional approaches.
  • Reliability: You keep an eye on deadlines and deliver on time.
  • Optional: You are enthusiastic about technology and the use of data in sports.
  • Languages: German (min. B2) and English (min. B2) are required.

Why us?

  • The best tech setup: Unrestricted access to the most advanced AI and coding tools (Claude Code etc.) as well as current LLM APIs. We equip you with the best digital exoskeleton, no compromises.
  • Work environment: Modern offices with our main location in Bremen plus additional locations in Hamburg and Oldenburg; flexible and hybrid working is possible.
  • Top hardware: High-performance hardware of your choice, height-adjustable desks and multiple monitors at every workstation.
  • Real impact: Short decision paths and the genuine opportunity to get involved, shape architecture and make a difference.
  • Exciting projects: Renowned, international clients from professional football and beyond.
  • Mobility & health: Company fitness program, BusinessBike and even our own company boat.
  • Learning & development: Coverage of costs for e-learning courses of your choice, plus regular exchange (we attend and organise internal and public AI events).
  • Team culture: Regular team events and annual offsites.
  • Compensation: Fair, appropriate salary.
  • Work-life balance: Flexible working hours that fit around your studies.
  • Feel-good factor: Organic fruit & vegetables, smoothie bar, ice cream flat rate and various drinks (good coffee, mate, etc.), naturally.

About us

We don’t just look at the bare figures, because we are especially looking for people who are talented and motivated. So if you think that this position is just right for you and we can benefit from each other, but you don’t meet all the criteria (yet), we’d still appreciate your application.

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JUST ADD AI (JAAI) helps companies to understand and apply the latest AI technology to their business. JAAI’s focus is on developing scalable AI solutions that create immediate value for our customers. As soon as an AI solution is market-ready and has its first customers and revenues, we spin it off into a subsidiary and scale it there. In order to ensure the growth of the spin-offs, shareholdings are acquired in the subsidiaries and strategic partners are taken on board.

Working at JAAI Group is characterized by open communication. Problems are solved collaboratively in teams of top specialists in the fields of ai agents, natural language processing (LLMs), computer vision, big data and robotics, as well as experienced IT managers and architects.  Our mission: “Unlock Human Talent”. AI opens up new scope for the unfolding of human talents’ full potential by automating repetitive and time-consuming activities.